Frequently Asked Questions
Everything you need to know about your SPORTIVO experience.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
How do I return an item that doesn't fit?
We provide a 30-day return policy. Items must be unworn, with original tags attached, and in their original packaging to qualify for a full refund.
Are your athletic materials sustainable?
Yes, SPORTIVO is committed to eco-friendly fashion. Over 60% of our current collection is made from recycled polyester and organic cotton.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.